Effective date as of 2nd Sep. 2021

5minlab corp. Privacy Policy

This Privacy Policy (“Policy”) describes how and when 5minlab Corporation and/or its affiliates ( “5minlab”, “we”, “our” or “us”) collects, manages, uses, and shares your information when you (“You”, “Players” or “Users”) use our services.This Privacy Policy applies to 5minlab’s games, websites and related services, which we here collectively call the Service.

The scope of this Policy is limited to the information collected or received by 5minlab through your use of the Service. 5minlab is not responsible for the actions of third parties – people or companies – their use of information you provide to them, or any products or services they may offer. By using the Service, you are expressing your agreement to this Policy and the processing of your data in the manner provided in this Policy. If you do not agree to these terms, please do not use the Service.

Information Collection and Usage

[Game Play Data]

Whenever you play our games, we collect data about all of your interactions with the game and with other players. The Information we collect may include Player ID, your progress in the game, IP address, device ID and/or other information that, we believe, is necessary to improve user/your experience and maintain the quality of our Service.

[User Device and Location]

This information is needed to provide troubleshooting solutions and to understand the usage trends of our customers. The information we collect may include unique device ID, hardware type, MAC address, IMEI, OS, device name, email address, advertising ID, location, IP, and/or other location-based information.

The data listed above can be used to track the content you access in connection with the Service and your online behavior or to deliver, target and improve our advertising and the Service. For information on how to opt-out from personalized advertisements, see section “Opt-out of targeted advertising” below.

With your full consent, we may collect and process information on your precise location. We will use this information only to enhance the immediate game experience via functions like Nearby Friend finding, matching or similar.

Third-Party Login Services

When you log in to our games or websites using third-party login services (“Login Service”) such as Facebook Connect, Apple’s Game Center or Google+, the Login Services will provide you the option to share your personal information with us. Your personal information we receive via Login Services may include your name, email address, user ID, city, state or country you live, sex, birth date, profile picture. We may collect and record information through the Login Service in accordance with the policies and terms of that Login Service.

Information collected will be used to create your account, verify your identity when you log in, and allow you to play our games and use our Service. Services such as Facebook Connect give you the option to post information about your activities on our games. If you want us to delete the data we receive from Facebook, Game Center or Google+ about you, please contact us at contact@5minlab.com.

Customer Support

We may need to collect your email address in order to respond when you contact our Customer Support Team. We may use the email address to contact you about your gaming experience with our games and notify you about company news and promotions. If you no longer wish to receive certain email notifications, you may opt-out any time by emailing us at contact@5minlab.com.

When you contact our Customer Support Team, we may also collect your device information (such as your OS version and device model), location-based information, Player ID or device ID, and your service request information to provide proper solutions in troubleshooting situations.

Payment Information

We may collect certain payment information from you on behalf of our payment service providers when you purchase our product or services, but this information is only temporarily stored so that it is unreadable by us. We do not collect or store any payment information from you.

Forum and Private Conversations

We may collect any information you provide in the public forum and private conversations for the purpose of improving user experience. The scope of a Private Conversation is limited to the exchange of ideas or messages using our Services. Chatting with other players in our games or privately messaging other players on our forum are examples of Private Conversations. Please note that any information you provide on the forum and private conversations may be read, collected, and used by others who access them. To request removal of your personal information from our community forum, contact us at contact@5minlab.com.

To improve user experience, we may collect your email address when you register on the forum. The email address you provide will be mainly used to notify you about major policy changes or news regarding the usage of the forum. We may use the email address to contact you about your gaming experience with our games and notify you about company news and promotions. If you no longer wish to receive certain email notifications, you may opt-out any time by emailing us at contact@5minlab.com.

Websites and Social Media Features

When you visit our sites, we may collect your personal information for the purpose of improving user experience on the sites. Such information may include your device OS, location, browser type, language, referring web address, your usage of the site, gender, age, interests.

Our websites may include Social Media Features, such as the Facebook Like button and Widgets, such as Share button or interactive mini-programs that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the Privacy Policies of the companies providing them.

Other Cases

We may acquire information from you through your access and participation in message boards/forums, participation in surveys or contest through our Service. Certain information / personal information will be requested when you participate in some of our services. Participation in these sweepstakes or contests is voluntary which means you have a choice whether or not to provide us with such information. The requested information may include contact information (name, address, etc.) and demographic information (zip code).

Disclosure of Your Information

We will not share your personal information without your consent except the following conditions:

• When you agree to share your information with third parties for their own marketing purpose.
• We may disclose information about you as permitted by law or when we believe that release is appropriate to comply with the law, i.e., government request, applying our rights or protecting the rights, property, or safety of us or our users.
• We may engage other companies or individuals to perform services on our behalf, i.e., Providing customer support.
• We may share combined or anonymous information about you with business partners, advertisers, publishers, and other third parties.

We may also share your information in connection with any merger, sale of our assets, or a financing or acquisition of all or a portion of our business to another company. You will be notified via email and/or notified on our site of any change in ownership or additional users of your personal information.

International Data Transfers

To maintain the quality and stability of our Service globally, user data may be transferred internationally. Data protection laws may vary depending on the country and may not correspond to those of your country. 5minlab corp. (“We” or “our”) guarantee the protection of your personal data as explained in our Privacy Policy. We will take all necessary privacy measures applicable in the country or territory to protect your information, but the country or territory may not have the equivalent protection standards of the European Commission’s Adequacy Decision.

Cookies

We use cookies and similar technologies, including local storage to help us:

• Maintain your session when you use the Service.
• Enhance security.
• Remember information about your browser and your preferences.
• Understand how people use the Services in order to improve the Service.

Security of User Information

We follow generally accepted industry standards and maintain reasonable safeguards to attempt to ensure the security, integrity, and privacy of the information in our possession. As further security measures, we implement the following technical and managerial safeguards to ensure that any personal information of users we handle is secure from loss, leaks, or damage:

Improving Network Security

• We implement various technical measures to prevent the leakage of your personal information by unauthorized access to its network via hacking, computer viruses, etc., and continuously monitors network access. In addition, to ensure the security of communications between its server and database, we use strong encrypted communication methods.

Conduct Security Training and Designation of Privacy Officer

• We conduct regular security training for our employees on the protection of your personal information. Furthermore, we have designated a privacy officer to develop expertise in the handling of your personal information and to minimize the risk of information leakage.

Restrict Access and Storage

• The location in which the handling and storage of personal information are performed has been designated as a secure area and access thereto has been restricted to personnel with the requisite authority. Documentation, storage mediums, and electronic records containing personal information are stored in a location equipped with a locking device or on a computer with restricted access.

Data Retention

We will retain your Personal Information for as long as your account is active or as needed to provide you services. We may retain your Personal Information even after your account is closed. If you no longer want us to use your information or wish to cancel / delete your account, contact us at contact@5minlab.com. In some cases, we may not be able to delete your account. In this case, we will let you know why.

Opt-out of marketing emails and other direct marketing

You may opt-out of receiving promotional communications, such as marketing emails from us by following the instructions in such communications. 

Opt-out of targeted advertising

You can opt-out of interest-based advertising on mobile applications by checking the privacy settings of your Android or iOS device and selecting “Limit Ad Tracking” (Apple iOS) or “Opt-out of interest-based ads” (Android).

Access to Personal Information

If there is a change to your personal information, or you no longer desire our Service, you may edit, update, or delete the data by making the change within your account settings or by contacting us at contact@5minlab.com. We will provide you a copy of your personal data in an electronic format upon request. In some cases, we may not be able to remove your personal information. In this case, we will let you know if we are unable to do so and why.

Your privacy rights

You may have the following rights:

• Right of access: 

-You have the right to obtain confirmation from us as to whether or not we process personal data from you and you also have the right to at any time obtain access to our personal data stored by us. To exercise this right you may at any time contact us as at contact@5minlab.com. You can also access the information you provided in the settings of your Digital Product.

• Right to rectification of your personal data: 

-If we process your personal data, we shall endeavour to ensure by implementing suitable measures that your personal data is accurate and up-to-date for the purposes for which your personal data was collected. If your personal data is inaccurate or incomplete, you have the right to obtain the rectification of such data. To exercise this right you may at any time contact us at contact@5minlab.com. You can also change the information you provided in the settings of your Digital Product.

• Right to erasure of your personal data or right to restriction of processing: 

-You may have the right to obtain the erasure of your personal data or the restriction of processing of your personal data. To exercise this right you may at any time contact us at contact@5minlab.com,

• Right to withdraw your consent: 

-If you have given your consent to the processing of your personal data, you have the right to withdraw your consent at any time, without affecting the lawfulness of processing based on the consent before the withdrawal. To exercise this right you may at any time contact us at contact@5minlab.com.

• Right to data portability:

-You may have the right to receive the personal data concerning you and which you have provided to us, in a structured, commonly used and machine-readable format or to transmit this data to another controller. To exercise this right you may at any time contact us as at contact@5minlab.com.

• Right to object: 

-You may have the right to object to the processing of your personal data as further specified in this Privacy Policy.

• Right to lodge a complaint with supervisory authority: 

-You have the right to lodge a complaint with the Data Protection Authority(DPA). If you are an EU resident, you have the right to lodge a complaint with a data protection supervisory authority located in the European Union.

We do not carry out automated individual decision-making and profiling of your personal data.

Collection and Use of Children’s Personal Information

We do not knowingly collect any personal information from anyone under the age of 13 (under the age of 16 in Europe), unless consent is given by a parent or legal guardian. If you are under 13 years of age (16 in Europe), please do not send us any information about yourself, and you should not use or attempt to use our Services. Some of our Services have age restrictions which may vary depending on countries, regions, OS, platforms, etc. If you are under the applicable age restrictions, please do not send us any information about yourself and you should not use or attempt to use our Services.

In the event we learn that we have inadvertently gathered personal information from children under the age of 13 (16 in Europe), we will take reasonable measures to promptly delete such information from its records in a secure manner. If you believe that we may have any information from or about children under the age of 13 (16 in Europe), please let us know by sending us an email at contact@5minlab.com.

Please note that all persons under the age of majority are required in their respective jurisdictions to have a parent or guardian read and accept this Privacy Policy and the Terms of Service on their behalf. Parents are encouraged to supervise their children’s use of our Services and to become familiar with the types of content available through our Services. Parents should oversee their children’s use of e-mail, forum and other online communications.

Data Protection Officer and Representative

We have designated the following persons as the Chief Privacy Officer and Personal Information Manager to remain responsible for responding to user inquiries regarding personal information and resolving any related complaints.

• Title: CISO/COO
• Name: Kyunghee Kim 
• Contact: 070-4200-8253
• E-mail: “Inquire”

Changes to the Policy

We may amend this Privacy Policy from time to time to reflect improvements or any other changes to our business. We will try to inform you about any significant changes to this Privacy Policy, which we feel may disadvantage you in any material way. If you object to any of the changes you should immediately stop using our Services and close any account you may have with us.